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Happiness as an organisational performance metric

Are “happy” workforces more productive?You would be surprised to know that the problem on how to quantify happiness is well known and solved from decades. You can measure your “employee turnover” or attrition rate and infer happiness. You can use a more direct approach, similarly to the way you quantify your customer’s satisfaction with a Net Promoter […]

The Importance of trust in organisations

The Importance of trust in organisations

Trust is a pillar for many organizations nowadays.I remember seeing on the tv displays at the office many times a day the ubiquitous message “Microsoft is built on trust” when I worked there.Many organizations following the trend come up with similar mottos, insert the trust narrative into their vision, mission, or values. Every company claims to be […]

Office politics is primate behaviour written in cursive

“We are uncovering better ways of developing software by doing it and helping others do it.” Agile Manifesto In these days the world celebrates the 20th anniversary of Agile Manifesto! Like the discovery of fire, agricultural and industrial (R)Evolutions, it will take time to get many onboard, establish new cultures, let new languages emerge, affirm […]

I found that the key was agility, agility, agility.

“I wanted to make deals, but I also wanted to learn more about how they engineered their products to stay fresh. I found that the key was agility, agility, agility. We needed to develop speed, nimbleness, and athleticism to get the consumer experience right, not just once but daily.” Satya Nadella, Hit Refresh

Shu Ha Ri

Shu Ha Ri is a Japanese concept that describe different levels of mastery. In the Shu state you know all the rules and the forms. You repeat them till your mind and body fully absorb them. Deviations are usually errors that can lead to dysfunctions but if corrected soon can lead to learning and improvement. […]